Next Day Delivery - DPD 24hr (Mon-Fri excluding Bank Holidays), orders must be placed by 6pm for next day delivery - £3.50
Free Next Day Delivery on orders over £60.
Currently we only offer UK delivery, however we are looking to expand internationally. Please sign up to our mailing list or follow our social media to keep in the loop.
FINAL CHRISTMAS DELIVERY DATES
Next Day Delivery - Orders placed by 6pm on Wednesday December 22nd
Please note that we cannot guarantee pre-Christmas delivery in the event of unforeseen circumstances such as weather disruption or COVID-outbreaks. We would advise all customer place orders prior to the above dates to avoid any shipping delays.
Please get in touch at firstname.lastname@example.org to process a return.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
DAMAGES & ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.